Cancellation & Refund Policy
Effective: 11 May 2026 • Last Updated: 11 May 2026
1. Free Trial & Free Plan
The Free Plan is available indefinitely with no charge. You may stop using it at any time. No payment is collected for the Free Plan.
2. Paid Plans (Plus & School)
- Plus and School plans are billed monthly or annually in advance.
- Pricing is displayed in INR, USD, GBP or AED at the time of purchase. Applicable taxes (GST/VAT) are added at checkout.
- Subscriptions auto-renew until cancelled. You can cancel anytime from your account → Billing.
3. Refund Window
You may request a full refund within 7 days of the initial purchase if:
- You have completed fewer than 10 lessons, AND
- You have used fewer than 10 AI Tutor sessions, AND
- You have not downloaded any official report (PDF/HTML).
After 7 days OR usage above the thresholds, the subscription is non-refundable but you can still cancel future renewals.
4. Renewals
Annual renewals can be cancelled any time before the renewal date. We do not refund partial unused periods after auto-renewal. You will continue to have access until the end of the paid period.
5. School / Bulk Plans
Refunds for School/Bulk plans (5+ seats) are pro-rated based on the number of seats consumed and the time elapsed in the billing cycle. Contact legal@letslearnnext.com within 14 days of purchase.
6. How to Request a Refund
Email legal@letslearnnext.com from your registered email with:
- Registered email/mobile
- Order/transaction ID
- Reason for refund
Refunds are processed within 7–10 business days to the original payment method. UPI/NetBanking refunds may take up to 5 business days; card refunds up to 10 business days.
7. Non-Refundable Items
- Add-on AI session credits once consumed.
- Custom curriculum extraction services after delivery.
- Certifications or printed material once shipped.
8. Disputes
If you believe a charge is incorrect, contact us within 30 days. Unresolved disputes may be referred to the Consumer Protection Act, 2019 or the relevant District Consumer Forum in India.
9. Contact
Billing & Refunds: legal@letslearnnext.com
Support: legal@letslearnnext.com